In short: Our support does not end when you leave Prague. We stay in contact during your recovery. If you have a concern about healing, send your coordinator photographs and a short description, and we will forward them to your surgeon and bring back the surgeon’s advice.
Coming Home With a Plan
Returning home after surgery can bring a few questions you did not think to ask at the clinic. That is normal, and it is easier when the answers are settled before you travel: whom to contact, where follow-up takes place and how your recovery will be organized.
How Does Contact With Your Surgeon Work?
While you are with us, the medical team looks after you and discharges you once your condition is appropriate.
After you return home, your coordinator remains your main point of contact. If anything concerns you, simply send us photographs together with a short description, and we will forward everything directly to your surgeon for assessment.
During the first 7–10 days after your procedure, depending on how your recovery is progressing, we stay in close contact with you on a daily basis. After this initial healing period, follow-up usually continues once a week for up to three months, or more often whenever necessary.
We use WhatsApp as the fastest and most convenient communication channel. If your surgeon needs to assess a more significant concern, you can normally expect medical feedback within 24 hours.
For anything urgent, local emergency services are the fastest route, so please do not wait for an online reply.
Prepare Your Recovery at Home
A little planning makes the first weeks calmer:
- Arrange practical help, from shopping to childcare.
- Discuss work, exercise and travel with your treating team and plan around their instructions.
- Ask your coordinator about follow-up options.
- Request a copy of your medical records for your own doctor.
Insurance: Plan It Together With Your Trip
The clinic holds the professional liability insurance for your treatment. Care after discharge, including emergency care at home, is not part of it, so we recommend arranging travel or medical insurance yourself.
The Verbraucherzentrale [1], a German consumer organization, suggests insurance for follow-up costs that also covers complications. Ask your insurer exactly what a policy includes and add it to your budget from the start.
The American College of Surgeons [2] likewise recommends arranging follow-up care before you travel.
Key Takeaways
- We stay in contact during your recovery and relay healing concerns to your surgeon.
- For urgent problems, use local emergency services.
- Arrange travel or medical insurance for the period after discharge.
- Plan your practical support and follow-up before you fly.
FAQ
Can I contact Royal Medical after returning home?
Yes. Your coordinator stays in contact during recovery and helps you get your surgeon’s advice.
Can I send photographs of a healing concern?
Yes. Send them with a short description, and we will forward both to your surgeon.
Is care after discharge covered by the clinic’s insurance?
The clinic holds professional liability insurance. Care after discharge is not included, so we recommend arranging travel or medical insurance.